Returns & Exchanges
At RocketsShop, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns or exchanges on all unworn sports apparel and equipment. Ensure your items are in their original packaging with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
Pack Your Gear
Securely place the items in their original box or a sturdy mailer, making sure to include any original documentation or accessories.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; we will process your refund or ship your exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing